Are you unhappy with Adobe Photoshop? Are you unable to afford the subscription due to budget changes? Do you want to stop your free trial before it expires? We’ll show you how to cancel yourAdobe Photoshopsubscription.
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What You Need
Adobe Photoshop subscription
Internet access
About canceling a Photoshop subscription
Keep the following in mind when canceling your subscription to Photoshop.
Note: These are the cancellation terms at the time of this writing and they are subject to change by Adobe at any time.
For additional information on Adobe’s subscriptions, cancellation terms, and plans for education or teams, visit theAdobe Subscription and Cancellation Termswebpage.
How to cancel your Photoshop subscription
You can cancel your Adobe Photoshop plan by accessing your account on the web or by contacting the Customer Care line. If you purchased Photoshop from a third party, contact that retailer instead.
Step 1:To cancel online, visit theAdobe Account websiteand log in.
Step 2:SelectManage planin the Your Plan section at the top.
Step 3:ChooseCancel your planorCancel your free trialbelow Available Actions.
Step 4:If prompted, enter your password.
Step 5:Review the details and pickContinue to cancel.
Step 6:Provide a reason for the cancellation and pickContinue.
Step 7:Check the cancellation details and pickConfirm cancellation.
You should receive an email confirmation of the cancellation and can also return to your account page to confirm that the cancellation has been processed.
To cancel through the Customer Care line, call 1-800-833-6687 and be sure to have your account information handy.
If you haven’t already found a replacement for Photoshop, check out this list ofPhotoshop alternativesfor other options.
Why can’t I cancel Photoshop?
If Adobe is still processing your payment or there is an issue with your payment, you won’t see the cancellation option. Retry in 24 hours or call the Customer Care line.
Why is Adobe charging me a cancellation fee?
When you purchase an annual subscription and cancel after 14 days of your original purchase, you are charged a cancellation fee. This fee is 50% of the remaining obligation. For a schedule of fees for specific plans, visit theAdobe Subscription Terms and Refund Policieswebpage.
How do I stop Adobe automatic payments?
Unfortunately, Adobe doesn’t currently allow you tostop your plan from automatically renewingat the end of your chosen term. To disable automatic renewal, you must cancel your membership.
Make sure you knowhow much Photoshop costsbefore you take out a new subscription.
